Dynamic Operations Leader

6 days ago


Appleton, Wisconsin, United States TouchPoint Full time
Job Summary

We are seeking a highly skilled and experienced Operations Assistant Director to join our team at TouchPoint.

About the Role

This is a full-time position, primarily working Monday through Friday with occasional weekends as needed. The ideal candidate will have 3-5 years of management experience and excellent quantitative, verbal and written communications skills.

Key Responsibilities:
  • Establish Operational Standards: Develop and review work procedures for staff in accordance with established policies and practices.
  • Maintain Safety and Sanitation: Advise on safety, sanitation, and maintenance programs while ensuring excellent relationships with clients and customers.
  • Ensure Client Satisfaction: Assist in ensuring client satisfaction and efficient cost-effective management.
  • Promote Associate Growth: Promote professional growth and development of all associates.
  • Coordinate Team Efforts: Coordinate tasks of subordinate supervisory and management teams via regular communication.
Requirements:
  • Management Experience: 3-5 years of management experience.
  • Communication Skills: Superior quantitative, verbal and written communications and problem-solving/strategizing skills.
  • Leadership Qualities: Proactive demeanor to anticipate and support changes in business operations.
  • Educational Background: Bachelor's or Associate's degree or equivalent proven experience.
Benefits:
  • Medical, Dental, Vision Insurance: Comprehensive health insurance package.
  • Retirement Plan: Access to a retirement savings plan.
  • Paid Time Off: Generous paid time off policy.
  • Flexible Spending Accounts: Pre-tax spending accounts for medical and dependent care expenses.
  • Employee Assistance Program: Confidential counseling services for personal and professional issues.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.



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