Clinical Review Specialist
4 days ago
**Overview of Blue Shield of California
We are a not-for-profit health plan that provides high-quality healthcare services to millions of Californians. Our mission is to make a meaningful difference in the lives of our members by delivering innovative, patient-centered care.
About the Role
We are seeking an experienced Clinical Review Specialist - Utilization Management to join our team. As a key member of our Facility Compliance Review team, you will play a critical role in ensuring that our members receive the highest quality care while also maintaining compliance with regulatory requirements.
Key Responsibilities
Your primary responsibility will be to review medical documents and apply clinical criteria to establish the most appropriate level of care for our members. You will also be responsible for reviewing hospital itemized bills for a comprehensive line-by-line audit and manual claims processing on exceptions to ensure that appropriate billing practices are followed based on facility specific contract language.
What You'll Do
- Perform retrospective utilization reviews and first-level determination approvals for members using BSC evidenced-based guidelines, policies, and nationally recognized clinical criteria across lines of business or for a specific line of business such as Medicare and FEP.
- Conduct clinical reviews of claims for medical necessity, coding accuracy, medical policy compliance, and contract compliance.
- Prepare and present cases to Medical Director (MD) for medical director oversight and necessity determination and communicate determinations to providers and/or members in compliance with state, federal, and accreditation requirements.
- Develop and review member-centered documentation and correspondence reflecting determinations in compliance with regulatory and accreditation standards and identify potential quality of care issues, service or treatment delays, and intervene as clinically appropriate.
- Clinical judgment and detailed knowledge of benefit plans used to complete review decisions.
- Triage and prioritize cases to meet required turn-around times.
- Identify potential quality of care issues, service or treatment delays as clinically appropriate.
Requirements
- Bachelor's of Science in Nursing or advanced degree preferred.
- Current California RN License required.
- Typically requires a college degree or equivalent experience and minimum 5 years of prior relevant experience.
- Advanced knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management.
- Strong written and oral communication skills required.
- Strong analytical and problem-solving skills required.
- Active AAPC or ADHIMA coding certification, e.g., CPC-CIC or COC with procedure coding experience (HCPCS/CPT), preferred.
- Strong attention to detail to include ability to analyze claim data analytics preferred.
- Independent motivation, strong work ethic, and strong computer navigation skills preferred.
- Arbitration experience preferred.
- DRG validation review experience preferred.
Pay Range:
The estimated annual salary for this role is $97,000 - $153,000, depending on location and experience.
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