General Merchandise Expert

2 days ago


Tigard, Oregon, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by providing a unique shopping experience that combines style, quality, and value.

About the Role

We are seeking a highly skilled and motivated General Merchandise Expert to join our team. As a General Merchandise Expert, you will be responsible for leading inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store. You will also be responsible for ensuring product is set, in-stock, accurately priced, and signed on the sales floor.

Key Responsibilities
  • Create a welcoming experience for guests by authentically greeting all guests
  • Observe and quickly understand whether a guest needs assistance or wants to interact, following body language and verbal clues to tailor your approach
  • Engage with guests in a genuine way, asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock, and accurately signed for guests
  • Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
  • Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
  • Execute revisions, sales plans, and planograms for all GM categories
  • Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
  • Conduct weekly price change workload for all GM categories
  • Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
  • Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
  • Own backroom aisles, including backstock, for your GM areas
  • Process all inbound deliveries using the Receive application to ensure inventory accuracy
  • Complete all backroom daily and weekly audits
  • Operate power equipment only if certified
  • Maintain backroom and fixture room organization, location accuracy, and follow equipment guidelines
  • Follow processes accurately with attention to detail, monitor own progress, and accurately prioritize tasks
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
  • All other duties based on business needs
Requirements
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
What We Offer

We offer a competitive benefits package, including financial and education benefits, as well as well-being and beyond. We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in the application process, please visit your nearest Target store or reach out to Guest Services at for additional information.



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