Parts Counter Sales Representative
7 days ago
We are seeking an experienced Parts Counter Sales Associate to join our team at TEC Equipment. This role involves working closely with Service Technicians, assisting customers in selecting required parts, and maintaining a constant flow of parts to the service department.
Responsibilities:
- Assist Service Technicians in selecting parts for repairs and ensure Technicians submit Parts Requisitions before charging out parts.
- Maintain a constant flow of parts to the service department to keep Technicians working.
- Occasionally assist walk-in customers in selecting required parts and offer specials.
- Safely pull purchased parts from stock in a timely and accurate manner.
- Determine availability of parts not in stock and submit emergency orders if needed by customer.
- Answer phone calls and provide price quotes and other requested information.
- Notify Shop Foreman and customer when ordered parts arrive and keep supervisor updated on any delays.
- Set up orders for daily shipment, delivery, and/or pick-up.
- Verify 'will call' and 'back order' files weekly and return to vendors or restock items as directed.
Requirements:
- Candidate must have customer service experience.
- At least 3 years of experience in truck/automotive parts counter sales is required.
- A valid driver's license and ability to meet insurance requirements is necessary.
- Forklift experience and ability to become forklift certified by TEC Equipment is preferred.
- Candidate must be able to maintain predictable and reliable attendance and work in a safe and alert manner.
- Ability to prioritize and complete multiple requests and responsibilities effectively and timely is essential.
Benefits:
- Tec Equipment offers comprehensive health, wellness, and retirement benefits for employees and their families.
- The company provides choice of two comprehensive medical plan options with prescription drug coverage.
- Tec Equipment also offers choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children.
- Additional benefits include vision care, discounted hearing exams, and hearing aids.
- The company provides a 401(k) retirement savings plan with company contribution.
- Lifelong security through life, accident, and disability insurance is provided.
- An Employee Assistance Program (EAP) is available to support employees.
- Education assistance is offered to help employees achieve their goals.
- Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick leave are provided.
Compensation:
We offer a competitive salary range of $45,000 - $60,000 per year based on experience. This compensation package reflects our commitment to attracting and retaining top talent in the industry.
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