Epic Implementation Consultant

4 days ago


Lynnwood, Washington, United States Volpara Health Full time

Overview

We are seeking an experienced Epic Implementation Consultant to join our team at Volpara Health.

About the Role

This is a challenging and rewarding opportunity for a skilled professional who can help customers succeed with our products by providing technical support, project management, and consulting services.

Key Responsibilities:

  • Collaborate with cross-functional teams to address customer concerns and improve product functionality.
  • Compile and analyze customer feedback to identify areas for improvement and make recommendations.
  • Work with customer success managers to implement and optimize solutions.
  • Develop tailored solutions and project deliverables based on client requirements.
  • Guide customers on how to configure, customize, and optimize Epic modules, tools, and interfaces.
  • Troubleshoot, resolve, and triage technical issues.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Extensive Epic experience.
  • Strong project management skills.
  • Excellent communication, writing, and interpersonal skills.
  • Proficiency in technical tools such as HTML, SQL, XML.

What We Offer:

Salary range: $105,000 - $120,000 per year. Benefits include medical, dental, vision, life and disability insurances; a 401K plan with a company match; and generous paid time off. This role will be hybrid if the successful applicant lives within commuting distance of our US office (Lynnwood, WA). For candidates outside this location, the role will be fully remote. The ideal candidate will have a strong understanding of clinical workflows, hospital operations, and significant Epic experience. Experience in radiology, oncology, or breast imaging services is highly preferred.



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