Customer Engagement Specialist

3 weeks ago


Pickerington, Ohio, United States Petland Retail Stores Full time

Embark on a rewarding journey with Petland as we seek passionate individuals to join our team in the pet retail sector. As a Pet Counselor, you will be instrumental in connecting pets with loving families while providing valuable insights into pet care.

KEY RESPONSIBILITIES:
  • Deliver outstanding customer service by ensuring optimal pet-customer matches.
  • Inform customers about the essential needs of pets and the benefits of choosing Petland.
  • Uphold high standards of animal care and maintain a tidy, safe retail environment.
  • Participate in community outreach initiatives and assist with various animal care responsibilities.
ESSENTIAL SKILLS:
  • Exceptional Customer Service
  • Collaborative Teamwork
  • Effective Communication
  • Self-Motivation
  • Professional Demeanor
EDUCATIONAL REQUIREMENTS:

A high school diploma or equivalent experience is preferred.

PHYSICAL REQUIREMENTS:
  • Ability to stand, walk, and perform tasks requiring finger dexterity, climbing, bending, balancing, stooping, kneeling, and crawling.
  • Effective communication skills including talking and hearing, along with visual acuity.
  • Capability to lift, push, and carry objects weighing up to 50 lbs.


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