Assistant Manager

3 days ago


Durham, North Carolina, United States Sams Xpress Car Wash Full time
Assistant Manager Job Description

We are seeking a highly motivated and experienced individual to join our team as an Assistant Manager at one of our car wash locations. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operation of our facilities and providing exceptional customer service to our clients.

Key Responsibilities:
  • Leadership and Team Management: Assist the Site Manager in leading and motivating the car wash team to achieve high levels of performance and customer satisfaction.
  • Customer Service: Provide exceptional customer service to car wash customers, ensuring a positive experience and building loyalty.
  • Operations Management: Assist with the management of car wash operations, including cash control procedures, inventory management, and maintenance of facilities.
  • Communication: Communicate effectively with all levels of employees, including site managers, team members, and customers.
  • Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
Requirements:
  • Education: High school diploma or equivalent required.
  • Leadership Experience: Proven leadership experience in a fast-paced environment, with a strong track record of motivating and developing teams.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with diverse groups of people.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve complex issues in a timely and professional manner.
  • Physical Demands: Ability to stand for long periods of time, work in a fast-paced environment, and lift up to 20 pounds.
Benefits:
  • Competitive Salary: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development, including specialized training and development programs.
  • Team Environment: Collaborative and dynamic team environment, with a focus on customer satisfaction and team success.

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