Operational Support Specialist
3 weeks ago
Job Summary
The Operational Support Specialist will provide critical support to our regional teams to ensure the company's mission and initiatives are effectively implemented. This role will be responsible for providing operational support, tracking survey results, and monitoring infection control issues.
Key Responsibilities
- Provide operational support to critical areas, in alignment with regional teams, to ensure long-term fixes are implemented.
- Track survey results and assist with survey preparation.
- Monitor infection control issues, including masks, PPE, cleaning schedules, and audit operational documentation.
- Provide quality checks of homes, verifying staffing ratios, supply quantities, and cleanliness.
- Assist, monitor, and coach locations to ensure Plans of Correction are being carried out.
- Provide remote and onsite training to Executive Directors and Program Managers on critical quality initiatives.
- Manage the overall team's network site to ensure accurate data and materials are available.
Requirements
- Associate or Bachelor's degree in Human Services is preferred.
- Valid driver's license and ability to work in group home or independent living settings.
- Ability to communicate with all levels of personnel, internal and external to the company.
- Ability to handle physical aspects of the job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time.
About Our Company
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability.
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