Shift Leaders

4 weeks ago


MercervilleHamilton Square, New Jersey, United States Dunkin' Full time
Job Summary

The Shift Leader is a key role in ensuring the success of our Dunkin' Donuts restaurants. As a Shift Leader, you will be responsible for coaching Crew Members to execute operational standards and deliver an exceptional guest experience.

Key Responsibilities
  • Deploy team members effectively to meet guest needs and service standards throughout a shift.
  • Ensure the restaurant meets safety and sanitation standards, both inside and outside the store.
  • Address guest concerns with a sense of urgency and professionalism.
  • Clearly communicate with team members and guests.
  • Manage cash handling and maintain a secure environment.
  • Meet the physical demands of the role, including lifting 25+ pounds.
What We Offer

We provide comprehensive training, competitive salaries, and opportunities for advancement. Our team members also enjoy a great work environment and may be eligible for our health, dental, and vision programs.



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