Cybersecurity Infrastructure Specialist

7 days ago


West Des Moines, Iowa, United States TEKsystems Full time

We are seeking a skilled Data Center Technician to join our team in support of our customers' data center operations. As a key member of our technical staff, you will play a critical role in ensuring the efficient deployment and maintenance of ZT servers in customer data centers.

ZT Systems is a leading provider of custom server and rack-level compute solutions, with over 19 years of experience designing and building computing products in the USA. Our engineers work closely with large and hyper scale data center customers to deliver precision-fit solutions that meet their unique needs. At ZT Systems, we value quality and excellence, and we recognize leaders and talent who share our commitment to delivering exceptional results.

The ideal candidate for this role will have a strong technical foundation, excellent problem-solving skills, and the ability to communicate effectively with customers and internal stakeholders. You will be responsible for responding to service tickets, troubleshooting server failures, and collaborating with our engineering team to resolve issues efficiently.

Key Responsibilities:

  • Respond to service tickets for ZT servers in a timely manner
  • Maintain parts lockers up to date and properly stocked
  • Troubleshoot and triage server failures to determine the most efficient path to getting a server back online
  • Track server fleet health and validate that ZT is exceeding customer requirements for total servers online
  • Provide feedback to the ZT engineering team on failures and integration with the datacenter
  • Apply firmware and BIOS updates as needed using approved tools
  • Comply with all datacenter safety, security, and operational protocols

This is an outstanding opportunity to join a dynamic team and contribute to the success of our customers. If you are a motivated and detail-oriented individual with a passion for technical problem-solving, we encourage you to apply.



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