Customer Service Representative
3 weeks ago
At St. Mary's Bank, we pride ourselves on our heritage as New Hampshire's- and the Nation's- first credit union. For over a century, we've been committed to the credit union philosophy of 'people helping people.'
We're a cooperative financial institution, which means our success depends on the success of our members. As a solid, stable financial institution with over a century of success, we've created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.
Our employees enjoy highly competitive compensation packages, but that's just the beginning of what makes working with us so rewarding. At St. Mary's:
- You have the opportunity to do what you do best every day
- Your opinions count
- Your fellow employees are committed to quality
- Your job is important
- You're directly connected to the company's mission
- You'll have opportunities to learn and grow
- You have an opportunity- and a duty- to serve your community through volunteerism
While demonstrating Organizational Excellence, you'll be responsible for the following outcomes:
- Provide best-in-market service to the membership
- Offer products, services, and financial solutions to the membership
- Meet cross-sell, deposit, and loan production goals
- Accurately process deposit and loan accounts for the membership
Requirements:
- Minimum of Associate's degree, desired
- One year experience as a customer service representative with a financial institution
- Proven track record in loan origination, sales, and member service
- Knowledge of financial deposit and loan products
- Proven ability to prioritize tasks, demonstrate time management, apply analytical/problem-solving skills
- Excellent written and verbal communication skills required
- Present a professional image to the member and the community
- Computer experience required with knowledge of Microsoft Office
- Ability to take on varied assignments and work flexible schedule, including Saturdays
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