Customer Service Representative

10 hours ago


Plymouth Meeting, Pennsylvania, United States The Sherwin-Williams Company Full time
Customer Service Specialist Job Description

At The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a critical role in providing exceptional customer service to our wholesale and retail customers.

Key Responsibilities:
  • Provide excellent customer service to meet and exceed customer expectations
  • Determine customer needs and recommend the right solutions
  • Process sales transactions accurately and consistently
  • Assist customers in person and over the phone
  • Build productive relationships with customers
  • Meet sales goals and objectives
  • Maintain a clean and organized store environment
  • Perform other duties as assigned
Requirements:
  • Must be at least 18 years old
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work a variety of shifts, including evenings and weekends
  • Must have a valid driver's license (if applicable)
Preferred Qualifications:
  • High school diploma or equivalent
  • Previous experience in customer service or sales
  • Previous experience working in a retail or delivery environment

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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