Service Support Associate

3 weeks ago


Virginia Beach, Virginia, United States Dave & Buster Full time
Job Title: Service Support Associate

Job Summary:

As a Service Support Associate at Dave & Buster's, you will play a vital role in ensuring our guests have an unparalleled experience. You will be responsible for maintaining area cleanliness, providing necessary support to the bartending, cocktail, and wait staff, and ensuring fast, friendly, and accommodating service.

Key Responsibilities:

* Deliver exceptional guest service by maintaining a clean and welcoming environment
* Assist bartenders, cocktail staff, and wait staff with tasks such as bus stand cleanliness and stocking
* Ensure wait stations remain clean and well-stocked
* Empties trash and spot sweeps as needed
* Perform opening and closing responsibilities, including party breakdown and duties
* Restock and prepare supplies for shift change and close
* Ensure food is properly garnished prior to serving guests
* Follow tray procedures to minimize loss and ensure timely delivery
* Bus and reset tables
* Deliver food to tables and ensure guests have everything they need
* Offer assistance to guests by clearing away dishes and glassware and refilling beverages
* Assist with party setup
* Maintain cleanliness of restrooms, including restocking supplies

Requirements:

* Must be at least 16 years of age
* Restaurant and/or bar experience preferred but not required
* Must demonstrate ability to clearly communicate with guests and other team members

Physical Demands:

* Work days, nights, and/or weekends as required
* Work in a fast-paced environment with distracting conditions
* Read and write handwritten notes
* Lift and carry up to 30 pounds
* Move about facility and stand for long periods of time
* Walk or stand 100% of shift

Benefits:

* Competitive hourly rate
* Opportunities for advancement
* Fun and dynamic work environment

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.

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