Patient Access Coordinator

6 days ago


Carrollton, Georgia, United States Tanner Medical Center Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Tanner Medical Center. As a key member of our patient access team, you will play a critical role in ensuring a smooth and efficient patient intake process.

Key Responsibilities
  • Facilitate quality and efficient patient intake process through pre-registration, registration, insurance verification, and document completion.
  • Work effectively in a fast-paced environment with frequent interruptions, utilizing strong organizational and time management skills to prioritize tasks and manage multiple responsibilities.
  • Provide excellent public relations skills, maintaining a pleasant and professional demeanor when interacting with patients, families, and third-party payers.
  • Make independent decisions, display emotional maturity, and use sound judgment to resolve issues and escalate concerns as needed.
  • Collaborate with the patient access team to ensure seamless communication and coordination of patient flow.
Requirements
  • High School Diploma or equivalent required; some college coursework preferred.
  • One year of previous customer service experience preferred; knowledge of ICD-9 and CPT-4 coding techniques a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
  • Proficient use of computer equipment and ability to read and write legibly with spelling accuracy.
  • Flexibility to work varying hours and days, including potential overtime, based on departmental or system demands.


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