Product Specialist, BotX
4 weeks ago
About the Role
The Product Specialist, BotX will support the company's sales, integration, service, and associate training activities related to the BotX cobot welder product offering.
Key Responsibilities
- Maintains a safe working environment by following Airgas/Red-D-Arc's health and safety guidelines.
- Works directly with Airgas Sales and Advanced Fabrication teams promoting sales of the BotX product line.
- Partners with Red-D-Arc District Managers to develop local sales plans.
- Performs BotX installations, demonstrations, application analysis, service, and technical support.
- Regularly communicates with existing BotX customers to ensure their satisfaction.
- Assists in management of assembly, inventory, and scheduling of the product line.
- Assists Product Manager in establishing, publishing, and performing training of preventative maintenance procedures for the BotX equipment.
- Assists Marketing in developing strategic sales campaigns and marketing programs.
- Contacts customers directly to follow-up on incoming leads and inquiries.
- Represents the company at trade association meetings and trade shows.
- Performs training for Weld Process Specialists, sales, and technicians on BotX product lines.
- Provides advanced technical support for branches and customers.
- Coordinates specialized technical support from OEM manufacturers.
- Works with Product Manager on new product development.
- Complies with all governmental regulatory requirements.
Requirements
- Post-secondary education equivalent to a College degree in Business Administration, or Welding/Robotics Engineering Technician is preferable.
- Greater than three years of experience in the welding or other related industry.
- Work experience in the welding industry can be a substitute for post-secondary education.
- Welding training an asset.
About Us
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world.
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