Product Specialist, BotX

4 weeks ago


Detroit, Michigan, United States Airgas Full time

About the Role

The Product Specialist, BotX will support the company's sales, integration, service, and associate training activities related to the BotX cobot welder product offering.

Key Responsibilities

  • Maintains a safe working environment by following Airgas/Red-D-Arc's health and safety guidelines.
  • Works directly with Airgas Sales and Advanced Fabrication teams promoting sales of the BotX product line.
  • Partners with Red-D-Arc District Managers to develop local sales plans.
  • Performs BotX installations, demonstrations, application analysis, service, and technical support.
  • Regularly communicates with existing BotX customers to ensure their satisfaction.
  • Assists in management of assembly, inventory, and scheduling of the product line.
  • Assists Product Manager in establishing, publishing, and performing training of preventative maintenance procedures for the BotX equipment.
  • Assists Marketing in developing strategic sales campaigns and marketing programs.
  • Contacts customers directly to follow-up on incoming leads and inquiries.
  • Represents the company at trade association meetings and trade shows.
  • Performs training for Weld Process Specialists, sales, and technicians on BotX product lines.
  • Provides advanced technical support for branches and customers.
  • Coordinates specialized technical support from OEM manufacturers.
  • Works with Product Manager on new product development.
  • Complies with all governmental regulatory requirements.

Requirements

  • Post-secondary education equivalent to a College degree in Business Administration, or Welding/Robotics Engineering Technician is preferable.
  • Greater than three years of experience in the welding or other related industry.
  • Work experience in the welding industry can be a substitute for post-secondary education.
  • Welding training an asset.

About Us

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world.



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