Customer Success Ambassador

6 days ago


Raleigh, North Carolina, United States Disability Solutions Full time

Discover a career that's truly unstoppable with Disability Solutions as a Customer Success Ambassador. With a competitive estimated salary of $40,000-$60,000 per year, you'll be at the forefront of delivering exceptional customer experiences in a dynamic retail environment.

About Us

At Disability Solutions, we're dedicated to providing inclusive and accessible services that empower individuals with disabilities. As a Customer Success Ambassador, you'll play a vital role in helping customers achieve their goals while promoting our brand values of equality, diversity, and inclusion.

Job Description

We're seeking an energetic and passionate individual to join our team as a Customer Success Ambassador. In this role, you'll proactively engage with customers in a high-traffic retail setting, using digital tools to communicate effectively and educate them on our solutions. You'll identify customer needs, leverage solution-based selling techniques, and recommend wireless solutions to deepen relationships and ensure customer satisfaction.

You'll work closely with our team to complete training milestones, receive on-the-job training, and become eligible for incentive pay. Once completed, you'll promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Our employees are guaranteed to earn $20/hour inclusive of base pay and incentives, making this a highly rewarding career opportunity.

Required Skills and Qualifications
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • Customer Satisfaction Passionate customer advocate with the desire to connect and have fun with customers
Benefits

As a valued member of our team, you'll enjoy a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance
  • Flexible spending account
  • 401(k) plan
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Childcare subsidy
  • Tuition assistance
  • College coaching
Join Our Team

Don't miss out on this incredible opportunity to grow your career and make a difference in the lives of others. Apply now to become a Customer Success Ambassador with Disability Solutions and start your journey towards an unstoppable future



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