Betly Sports Bar Host

4 weeks ago

West Memphis, Arkansas, United States Delaware North Full time
The Opportunity

We are seeking a motivated and customer-focused Host to join our Betly Sports Bar team at Southland Casino in West Memphis, Arkansas. As a Host, you will be responsible for providing exceptional guest experiences and managing the host station.

This is a tipped position, with an hourly minimum pay of $17.00. Our comprehensive benefits package includes weekly pay, employee assistance program, training and development opportunities, employee discounts, and flexible work schedules.

Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities
  • Review floor plans and reservation books daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer the restaurant telephone line during assigned hours of operation
Qualifications
  • Prior experience in a guest service environment is preferred
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
  • Ability to effectively communicate with guests and team members
  • No high school diploma or GED is required
Physical Requirements
  • Ability to remain on feet for entire length of shift
  • Ability to maneuver between tables and around corners
  • Ability to lift and carry up to 35 pounds
Shift Details

Evening shift, on-call, split shift, weekends, 8-hour shift, 10-hour shift, event-based, and overtime as needed

About Us

Southland Casino Hotel, owned and operated by Delaware North, features over 2,200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. We are a company that values teamwork, excitement, and career growth.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability, and growth.

We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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