Midco Fiber Specialist

About Midco

Midco is a leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest. We deliver TV services including Midco Sports, a regional sports network, phone, data center, and advertising services, plus wholesale networking solutions. Our mission is to provide exceptional customer experience and a superior network, while being a force for good in the communities we serve.

Job Description

We are seeking a skilled and motivated Fiber Specialist to join our team. As a Fiber Specialist, you will be responsible for performing basic service installations, disconnects, and changes for residential and business customers. This role involves working with cutting-edge technology to create a great customer experience, ensuring that our customers receive the best value for their needs.

Key Responsibilities:

• Installation and Maintenance: Perform installation work, including voice, video, and data installs, and service changes and disconnects in customer homes and places of business.
• Troubleshooting: Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
• Record Keeping: Maintain records, including daily logs and gas sheets, and record all required information on work orders, surveys, and referrals.
• Customer Service: Promote cable, internet, and other Company services, educate customers on the proper use of Midco's services, and ensure proper signal levels and picture quality on all television sets.

Requirements:

• Education: High school diploma or equivalent required.
• Experience: No experience needed; paid training provided.
• License: Valid driver's license and good to excellent driving record required.

Salary and Benefits:

We offer a competitive salary of $50,000 per year, plus benefits, including free and discounted fiber internet & cable TV, company vehicle, clothing, and tools provided. Our employees also enjoy quarterly incentives, progressive career opportunities with pay increases, training, and advancement opportunities.

Work Environment and Physical Demands:

The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch, and must occasionally lift and/or carry loads of up to 84 lbs. The noise level in the work environment is moderate to loud, and the employee may be exposed to outside weather conditions, moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.

How to Apply:

Visit Midco.com/Careers to learn about employment opportunities and apply today. Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law.

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