Medical Records Coordinator

7 days ago


San Francisco, California, United States IDR Healthcare Full time
{"title": "Intake and Medical Records Clerical Support", "description": "Job Summary

IDR Healthcare is seeking a highly organized and detail-oriented Intake and Medical Records Clerical Support to join our team in San Francisco, California. As a key member of our healthcare team, you will play a critical role in managing inbound and outbound phone calls, ensuring accurate documentation, and coordinating with clinical teams to streamline the flow of clinical documentation and support revenue cycle operations.

Key Responsibilities
  • Referral and Record Management: Manage inbound and outbound phone calls related to home care referrals and medical records, ensuring accurate documentation and timely processing in the electronic medical record (EMR) system.
  • Clerical and Administrative Support: Provide essential clerical and administrative support, including data entry, filing, and record maintenance, to facilitate smooth operations and delivery of clinical care.
  • Communication and Coordination: Maintain regular and clear communication with home care teams regarding new referrals, medical records, and updates.
  • Customer Service and Reporting: Utilize excellent customer service skills to address inquiries and concerns from patients, families, and healthcare professionals.
Requirements
  • Educational Background: High School Diploma or General Education Diploma (GED) required. Additional coursework or certification in healthcare administration or a related field is a plus.
  • Experience: A minimum of 1-2 years of relevant experience in a healthcare setting, particularly in medical records management, referral coordination, or administrative support.
  • Skills and Knowledge: Proficient in the use of EMR systems and standard office software, including Microsoft Office Suite (Word, Excel, and Outlook). Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to interact professionally with a diverse group of individuals.
What We Offer
  • Competitive Compensation: $20-$23/hr.
  • Full Benefits: Medical, Vision, Dental, and more.
  • Opportunity to Grow: Close-knit and team-oriented culture.
About IDR Healthcare
  • Industry Leader: 25+ Years of Proven Industry Experience in 4 major markets.
  • Employee Stock Ownership Program: Opportunity to own a piece of the company.
  • Dedicated Engagement Manager: Committed to your success.
", "lang_code": "en-US"}

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