Program Compliance Specialist

4 weeks ago

Indianapolis, Indiana, United States Quadel Consulting Corporation. Full time
Job Overview

Quadel Consulting Corporation is seeking a highly skilled Program Compliance Specialist to join our team. As a key member of our compliance team, you will be responsible for conducting management reviews of assigned properties, ensuring compliance with HUD requirements, and providing follow-up monitoring to ensure property owners are meeting their obligations.

Key Responsibilities
  • Conduct management reviews of assigned properties, including reviews of tenant file documents, rent calculations, and FHEO compliance.
  • Conduct on-site reviews of multifamily project-based Section 8 units, documenting conditions and ensuring property owners are making necessary corrections.
  • Complete Management Review Reports, forwarding copies to property owners, HUD, and entering data into the Integrated Real Estate Maintenance System (iREMS) and the Automated Contract Administration Processing (ACAP) System.
  • Update iREMS and ACAP on a timely basis, maintaining accurate and up-to-date records.
  • Maintain excellent relationships with property owners, tenants, HUD, and the general public, providing exceptional customer service and support.
  • Complete work professionally, with attention to accuracy, thoroughness, technical knowledge, timeliness, and with the skills necessary to efficiently and effectively complete assigned tasks.
  • Adhere to the requirements of the quality management system as applied to this position.
  • Perform other duties as assigned by the Program Compliance Manager.
Requirements
  • Bachelor's degree in Business, Finance, or a related field preferred. May substitute additional relevant experience for educational requirement.
  • Five years of progressively responsible property management experience working with multi-family project-based Section 8 properties preferred.
  • Experience with other Section 8 and property management experience and/or background as a financial analyst preferred.
  • Must be able to travel throughout the state, using a personal automobile for Company business. Employees are required to have a valid driver's license, a valid vehicle registration, and current automobile liability and collision insurance coverage.
  • Must attend Quadel HUD Subsidized Multi-Family Housing Occupancy Training and pass the Quadel Certified Assisted Housing Manager Exam.
Competencies
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.


The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Quadel Consulting Corporation is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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