Senior System Infrastructure Specialist

7 days ago


Okemos, Michigan, United States Delta Dental of Michigan Full time

Delta Dental of Michigan is a leading dental plan administrator, dedicated to improving oral health through benefit plans, advocacy, and community support. We are part of the Delta Dental Plans Association, operating two of the largest dental networks in the nation.

We celebrate our All In culture, which emphasizes taking charge of our careers, helping colleagues, and contributing to the community. As a system infrastructure specialist at Delta Dental, you will be an integral part of this mission.

The estimated annual salary for this position is $85,000-$110,000 based on industry standards, location, and job requirements.

Job Description

Administer Hypervisors and provide 3rd level support and project work. The primary responsibilities include:

  • Working as second level for Ivanti requests for servers builds, including all necessary documentation.
  • Providing second level support for monthly patching of server infrastructure.
  • Supporting requests for AD Group creation, modification (with IT Security approval), and user object modification.
  • Working on automation tasks using PowerShell, Power CLI, and other systems.
  • Administering hardware and hypervisors, including provisioning.
  • Training team members on technology functions and enhancements.
  • Creating and validating work instructions and procedures annually or as needed.

Additional duties may be assigned to complete primary job responsibilities.

Requirements

This position requires a bachelor's degree in computer science, information systems, or a related field, along with three years' experience in server, virtual systems, or storage administration. A system certification is preferred. We will consider any suitable combination of education, training, or experience.

The ideal candidate will have knowledge of Windows Server, VMWare, Active Directory, shell scripting, automation/scheduling concepts, hardware components, and server build and configuration. They must also be able to analyze and resolve complex problems while communicating effectively with internal and external customers.

This role involves providing on-call support 24/7 and working collaboratively within the company's unique business environment.

Delta Dental is committed to equal employment opportunities without regard to protected characteristics under federal, state, or local law or ordinance.



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