Fashion Retail Associate

3 days ago


Downers Grove, Illinois, United States Tailored Brands Inc Full time
Senior Customer Service Representative

K&G Fashion Superstore, a division of Tailored Brands Inc, offers a unique opportunity for growth and development as a Senior Customer Service Representative.

In this role, you will be responsible for delivering exceptional customer service by efficiently expediting all customer transactions and responding to customer needs in a timely manner.

Key Job Functions:
  • Assist management with register opening and closing procedures, monitor cash handling, perform audits, and end-of-shift drawer counts.
  • Implement suggestive selling techniques when assisting customers and respond to customer inquiries and needs.
  • Assist with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
  • Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.
What You Need:
  • Good communication, customer service, and organizational skills.
  • Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of work shifts.
  • Use of hands and fingers to handle/feel objects or tools and reach with hand and arms.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Previous customer service/cashier experience preferred.
  • High school diploma or educational/experience equivalent.
Salary Estimate:$12-$15 per hour, depending on location and experience. Based on national averages, this role can earn up to $30,000-$40,000 per year.

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