Pharmacy Customer Service Representative
3 weeks ago
Deliver exceptional customer experiences by providing courteous, fair, and efficient service in a fast-paced retail pharmacy environment.
Key Responsibilities:- Register sales on assigned cash register and process prescriptions under the supervision of a licensed pharmacist.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
- Provide customers with recommendations for sale items and assist with locating products in the store.
- Keep counters and shelves clean and well-merchandised, take inventory, and maintain records.
- Perform duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer good math skills and computer skills.
Walgreens offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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