Order Management Coordinator

6 days ago


Irvine, California, United States Fung Group Full time

About the Role:

Job Description
  • This role is a highly cross-functional position that involves engaging with retailers, logistics (internal and external), sales, planning and data analytics teams.

The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output. This position requires the ability to quickly adapt and execute feedback, as well as develop methodologies and execute analysis independently.

Key Responsibilities:
  • Order processing and inventory allocation.
  • Inventory feeds to retailers & marketplaces, acknowledging orders in customer portals, creating summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, responding to OM related inquiries regarding status and tracking numbers.
  • Overseeing daily monitoring of shipments status per retailer guidelines.
  • Ensuring timely and accurate replies to Retailers on order status requests.
  • Main OM contact person for certain customer accounts.

As a team oriented, positive, excellent communicator with a strong problem-solving attitude, you will be able to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones.



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