Child Support Specialist with Family Advocacy Role

3 weeks ago


Chicago, Illinois, United States Illinois Action for Children Full time
Illinois Action for Children: A Catalyst for Community Growth

We are seeking a dedicated Child Support Specialist to join our team at Illinois Action for Children. In this role, you will be responsible for providing comprehensive support to families in need, ensuring they have access to the resources necessary for success.

About Us

As a local, state, and national leader in the early childhood care and education sector, Illinois Action for Children has been a driving force for change for over 50 years. Our mission is to improve learning and life outcomes for children and families, particularly those in need. We believe that every child deserves access to quality resources and opportunities that will set them up for success. Our commitment to diversity, equity, and inclusion is at the heart of everything we do, and we strive to foster a culture that values diverse perspectives and ideas.

Job Description

As a Child Support Specialist, you will work under the direction of the Family Resources Supervisor to provide support functions that maintain and track paperwork required for the Family Resource teams. Your primary responsibilities will include:

  • Creating, maintaining, and retrieving alphabetical case files, including filing necessary paperwork, data entry, and upkeep of file storage areas.
  • Approving and entering IDHS childcare certificates into the Child Care Tracking System, identifying discrepancies and payment issues.
  • Maintaining records and databases related to W9/CANTS/IVR forms, running reports as needed, and ensuring appropriate actions are taken with providers who meet or do not meet qualifications.
  • Processing weekly IDHS and internal reports, ensuring file compliance, and maintaining records of quarterly Springfield shipment projects.
  • Ensuring confidentiality of parent and provider information, adhering to all Illinois Action for Children and IDHS policies and procedures.
Requirements

To be successful in this role, you will need:

  • A high school diploma or general education degree (GED) and two to three months of related experience and/or training.
  • Excellent organizational and time management skills, with the ability to multitask and prioritize tasks.
  • Strong attention to detail, with the ability to maintain accurate records and databases.
Benefits

We offer a comprehensive benefits package that includes:

  • Health, dental, and vision insurance plans with a company contribution of 95% for single coverage.
  • 401k with company match.
  • Generous PTO, with 23 days in the first year, 28 days in the second year, and 35 days in the third year and beyond.
  • 11 Paid Holidays and 1 Floating Holiday.
  • Tuition Reimbursement.
  • Flexible Spending Account.
  • STD & LTD insurance.
  • Company-paid Life Insurance.
Location and Salary

This role is based in Chicago, IL, and offers a competitive salary of $16.20 per hour.

We are an EEO/M/F/V/D employer and welcome applications from diverse candidates who share our mission and values. If you are passionate about making a difference in the lives of children and families, we encourage you to apply for this exciting opportunity.



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