Residential Operations Manager

3 weeks ago


Pierre, South Dakota, United States VistaCare Full time

About Vista Care

Vista Care is a leading service and support organization that provides specialized, supportive services to individuals with disabilities throughout the United States.

We offer comprehensive care and support services, empowering individuals to lead fulfilling and independent lives.

Job Type:

This is a full-time, non-exempt position responsible for overseeing the day-to-day operations of residential locations during assigned shifts.

The Shift Supervisor will provide guidance, support, and supervision to staff, ensuring all operations run smoothly and efficiently.

Key Responsibilities:

  1. Provide mentorship and training to Direct Support Professional (DSP) staff
  2. Ensure adherence to company policies and procedures
  3. Develop and maintain effective communication relationships with staff members
  4. Review and track DSP attendance and medication errors
  5. Participate in quality improvement initiatives
  6. Ensure staff adherence to Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs)

Requirements:

  • Previous experience in residential services, support with individuals with disabilities, customer service, and/or human services fields
  • Ability to supervise and manage others while ensuring the best possible care and support is provided
  • Ability to successfully complete all applicable federal, state, and local requirements

Benefits:

  • Paid training
  • Insurance (medical, vision, dental, health, HSA, life)
  • Retirement plan
  • Weekly pay
  • Daily pay
  • Variable weekly hours to support operational needs

Travel Requirements:

Successful applicants will travel to various programs as assigned under the direction of Vista Care leadership.



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