Customer Service Specialist, Inventory Planner

4 weeks ago

Santa Fe, New Mexico, United States DSV AS Full time
Job Summary

As a Customer Service Specialist, Inventory Planner at DSV A/S, you will be responsible for performing inventory planning activities, including material stocking level and consumption analysis, and generating purchase requisitions to ensure all required materials are available to support operations. You will communicate regularly with engineers, buyers, commodity managers, MRP controllers, warehouse shipping/receiving staff, and suppliers to ensure adequate supply of material to service customer needs while minimizing inventory investment. Additionally, you will provide a high level of customer service to both internal and external customers.

Key Responsibilities

  • Analyze replenishment data to ensure accurate inventory levels
  • Generate reports in the ERP system and export to Excel, reviewing and analyzing data and responding accordingly
  • Initiate, review, and process purchase demand/requisitions
  • Manage inventory levels and planning, matching forecast demand with on-hand, on-order, or in-transit quantities
  • Effectively communicate with clients both verbally and in writing
  • Act as the primary customer contact regarding forecast, new part adds, Min/Max levels, reorder points, backorders, obsolescence, etc.
  • Communicate with engineers, tool owners, buyers, and commodity managers to review forecast, consumption history, material changes, new part adds, etc.
  • Collaborate with warehouse, shipping/receiving staff to process material returns/repairs, which may include packing, preparing material for shipment, and communication with suppliers
  • Inform the appropriate individuals (buyers, site leads, managers) of any issues related to material shortages that may cause an out-of-stock or machine-down situation
  • Coordinate and perform cycle counts and physical inventories to ensure the accuracy of inventory assets
  • Research inventory inaccuracies and reconcile accordingly
  • Maintain accurate and timely data in the ERP system, including master records, BOMs, etc.
  • Manage material quality issues, providing strategic analysis and recommendations for continuous improvement initiatives
  • Identify and develop material savings projects to generate cost savings and efficiency improvements


Requirements

  • Bachelor's degree from an accredited college in a related discipline with 2 years of professional experience; or equivalent combination of education and work experience
  • Three (3) years of industry experience in a direct or cross-functional capacity


Preferred Qualifications

  • 2 years of planning experience in a manufacturing setting
  • Experience in a semiconductor manufacturing environment


Work Environment

This role requires working in a dynamic team environment with a focus on customer service and inventory management. The ideal candidate will have excellent communication and analytical skills, with the ability to work independently and as part of a team. The role will involve working with various stakeholders, including engineers, buyers, commodity managers, MRP controllers, warehouse shipping/receiving staff, and suppliers.

  • Inventory Planner and Customer Service Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States DSV Air & Sea Full time

    At DSV Air & Sea, we're seeking a highly skilled Inventory Planner and Customer Service Specialist to join our team.Key Responsibilities:Perform inventory planning activities, including material stocking level and consumption analysis, to ensure all required materials are available to support operations.Communicate regularly with engineers, buyers, commodity...

  • Inventory Planner and Customer Service Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States DSV AS Full time

    Job SummaryAs an Inventory Planner and Customer Service Specialist at DSV A/S, you will play a crucial role in ensuring the smooth operation of our supply chain. Your primary responsibility will be to perform inventory planning activities, including material stocking level and consumption analysis, to ensure that all required materials are available to...

  • Inventory Specialist

    4 weeks ago

    Santa Fe, New Mexico, United States Walgreens Full time

    Job Summary:As an Inventory Specialist at Walgreens, you will be responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. You will support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating...

  • Inventory Management Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States Walgreens Full time

    Job SummaryAs an Inventory Specialist at Walgreens, you will be responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store. This includes both front-end and pharmacy operations. You will support pharmacy inventory management activities, such as receiving, counting, ordering, and...

  • Customer Experience Specialist

    4 weeks ago

    Santa Fe, New Mexico, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every interaction is positive and memorable.Key ResponsibilitiesProvide exceptional customer service, guiding...

  • Flex Merchandising Specialist

    4 weeks ago

    Santa Fe, New Mexico, United States Drive Line Service Full time

    Job SummaryWe are seeking a skilled and detail-oriented Flex Merchandising Specialist to join our team. As a Flex Merchandising Specialist, you will be responsible for visiting various retail locations within a 25-mile radius of your home, performing a range of tasks including auditing products, counting inventory, setting new fixtures and displays, and...

  • Customer Service Representative

    3 weeks ago

    Santa Fe, New Mexico, United States PROJECT HOME INC Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for ensuring a positive shopping experience by assisting customers with their purchases and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service by...

  • Customer Experience Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States CarMax, Inc. Full time

    About the RoleAs a Customer Specialist at CarMax, Inc., you will play a vital part in delivering an exceptional customer experience. Your primary responsibility will be to provide guidance and support to customers throughout their journey, ensuring a seamless and transparent process. This role requires strong communication and interpersonal skills, as you...

  • Customer Service Representative

    4 weeks ago

    Santa Fe, New Mexico, United States Verdes Cannabis Full time

    Job SummaryA Customer Service Representative supports clients by providing helpful information, answering questions, and responding to complaints. They are the front line of support and help to ensure that clients are satisfied and receive the knowledge and understanding of the products and services Verdes offers.ResponsibilitiesTeam player with strong...

  • Customer Service Representative

    3 weeks ago

    Santa Fe, New Mexico, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

  • Retail Product Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States Skechers U.S.A. Full time

    Skechers Retail Product Specialist Job DescriptionAs a Retail Product Specialist at Skechers U.S.A., you will be responsible for creating a positive customer experience by engaging with customers, greeting and getting to know them, and meeting their needs. You will also be responsible for maintaining the sales floor to company standards, including displaying...

  • Retail Keyholder

    7 days ago

    Santa Fe, New Mexico, United States GameStop Full time

    Job DescriptionAbout GameStopAt GameStop, we are dedicated to providing an exceptional shopping experience for our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we strive to deliver the latest and greatest in gaming products to our customers.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Supervisory IT Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States Federal Emergency Management Agency Full time

    Job SummaryThis Supervisory Information Technology Specialist position is a key role within the Federal Emergency Management Agency (FEMA). As a member of the IT team, you will be responsible for overseeing the daily operations of the department, ensuring that all IT systems and infrastructure are running smoothly and efficiently. Key...

  • Field Service Engineering Specialist

    3 weeks ago

    Santa Fe, New Mexico, United States Flowserve Full time

    Flowserve is seeking a highly skilled Field Service Engineering Specialist to support their digital products and automation engineering team. This individual will be a customer-facing extension of the team, responsible for technical troubleshooting, analysis, and communication with customers.The role requires travel as necessary, up to 50%, and can be...

  • Customer Service Representative

    4 weeks ago

    Santa Fe, New Mexico, United States Suburban Propane Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and promoting our products and...

  • Customer Service Representative

    4 weeks ago

    Santa Fe, New Mexico, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...

  • Customer Service Liaison

    3 weeks ago

    Santa Fe, New Mexico, United States State Farm Insurance Full time

    Job Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating...

  • Customer Service Representative

    4 weeks ago

    Santa Fe, New Mexico, United States T.J. Maxx Full time

    Customer Service Associate IIAt T.J. Maxx, we're committed to providing an exceptional shopping experience for our customers. As a Customer Service Associate II, you'll play a critical role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and resolving...

  • Customer Service Associate

    3 weeks ago

    Santa Fe, New Mexico, United States State Farm Insurance Full time

    Key Responsibilities:As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment...

  • Customer Service Manager

    4 weeks ago

    Santa Fe, New Mexico, United States Jamie Dunn - State Farm Agent Full time

    Job OverviewAs a Customer Service Manager with Jamie Dunn - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities for career...