Retail Ambassador

3 days ago

Summerville, South Carolina, United States GP Mobile Full time

About GP Mobile

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GP Mobile is one of the largest authorized T-Mobile retailers in the central and eastern United States, with over 350 stores across the region. We're passionate about helping customers stay connected and achieving their goals through innovative solutions and exceptional service.

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Job Summary

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We're seeking a talented Customer Success Specialist to join our team and help customers achieve their unlimited potential. As a member of our team, you'll work closely with customers to understand their needs and provide personalized solutions that meet their goals.

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Duties and Responsibilities

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Your primary responsibilities will include:

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  • Building relationships with customers to understand their needs and preferences.
  • Providing personalized solutions and recommendations to meet customer goals.
  • Exploring individual needs and providing hands-on demonstrations of the latest technology.
  • Collaborating with colleagues to ensure seamless customer experiences.
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Requirements

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To succeed in this role, you'll need:

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  • 6 months of customer service and/or sales experience, preferably in a retail environment.
  • A competitive drive and proven ability to succeed in a fast-paced sales environment.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and adapt to new technologies and processes.
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What We Offer

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We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time-off programs and phone service discounts. Our company culture is built on values of inclusivity, diversity, and innovation, and we're committed to making a positive impact in our communities.

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