Service Department Coordinator

4 weeks ago


Garden Grove, California, United States Noarus TGG Full time
Job Title: Service BDC Representative

At Noarus TGG, we are seeking a highly skilled and customer-focused Service BDC Representative to join our team.

Job Summary:

The Service BDC Representative plays a critical role in ensuring customer satisfaction by coordinating and monitoring the activity of the service department. This includes scheduling service appointments, following up with customers, and presenting a professional appearance.

Key Responsibilities:
  • Assist with incoming service phone calls and respond to customer inquiries in a timely and professional manner.
  • Schedule and monitor service department appointments, ensuring that customers are notified of any changes or updates.
  • Follow up with customers to ensure complete satisfaction and address any concerns or complaints.
  • Discuss the importance of responding to CSI surveys with customers and encourage them to participate.
  • Bring all customer concerns and complaints to the attention of the Service Manager.
  • Make follow-up phone calls to current open recall customers and respond to service internet leads.
  • Follow policies and procedures as set forth in the Employee Handbook.
  • Perform other duties as assigned by the Service Manager.
Requirements:
  • High school diploma or equivalent.
  • One year of experience in the automotive or related industry, with general knowledge of vehicle mechanical operations.
  • Ability to read and comprehend instructions and information.
  • Superior communication and customer service skills.
  • Ability to use personal computer applications, including word processing and spreadsheet software.
  • Current valid driver's license.
Working Conditions:

The Service BDC Representative will work in a fast-paced service department environment, with occasional exposure to loud noises, moving mechanical parts, and potentially hazardous materials. The ability to lift 40 pounds of material and work near moving parts is required.



  • Garden Grove, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Department Coordinator to join our Retail team at Marshalls. As a key member of our store operations, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.Key...


  • Garden Grove, California, United States LCH Health and Community Services Full time

    Job SummaryThe Practice Coordinator is a critical role at LCH Health and Community Services, responsible for ensuring a positive patient experience through effective administrative support and leadership. This position oversees the front office staff, providing guidance and on-site support to ensure quality patient care and service.Key...


  • Garden Grove, California, United States Noarus TGG Full time

    Job OverviewAt Noarus TGG, we are seeking a highly skilled Service BDC Representative to join our team. As a key member of our service department, you will play a vital role in ensuring customer satisfaction and driving business growth.Key ResponsibilitiesCoordinate and monitor service department activities to ensure seamless customer experiences.Schedule...

  • RN Charge Nurse

    4 weeks ago


    Garden Grove, California, United States Prime Healthcare Full time

    Job SummaryThe Emergency Department Charge Nurse is a critical role that requires strong leadership and clinical skills. As a Charge Nurse, you will be responsible for the quality of nursing staff and the delivery of patient care during your shift. You will also assist the Department Director in the daily operation of the respective unit(s)/department.Key...


  • Garden Grove, California, United States Healthcare Staffing Plus Full time

    Job SummaryHealthcare Staffing Plus is seeking a skilled Emergency Department Registered Nurse to join our team on a per diem basis. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and ensuring the well-being of our patients.Responsibilities Implement and monitor patient care plans to ensure optimal...


  • Garden Grove, California, United States Church World Service Full time

    Job SummaryThe Associate Director of Resettlement and Integration is a key leadership position at Church World Service, responsible for overseeing the overall management and supervision of resettlement programming in Orange County. This includes the federally funded Reception and Placement (R&P) program for newly arriving refugees, the Preferred Communities...


  • Garden Grove, California, United States Harps Food Stores, Inc. Full time

    Meat Department Associate Job SummaryTo deliver exceptional customer experiences and support store operations by providing a positive first impression, determining actual needs, and delivering real solutions. This role involves supervising the meat department, maintaining high standards of quality and freshness, and ensuring a safe and clean work...


  • Elk Grove, California, United States California Department of Education Full time

    About the EmployerThe California Department of Education is a leading institution in the field of education, committed to academic excellence and learning for all students. Our district is known for its innovative approach to education, integrating career-based learning and real-world workplace experiences with rigorous academics.As a Research Project...


  • Garden Grove, California, United States LAZ Parking Full time

    As a Lead Valet Attendant at LAZ Parking, you will be responsible for supervising and coordinating valet operations to ensure efficient and timely parking services. Your key responsibilities will include:Key Responsibilities:Supervise and coordinate valet operations to ensure seamless parking servicesTrain and mentor valet attendants to enhance their skills...


  • Garden Grove, California, United States Lollipop Pediatric Dentistry & Orthodontics Full time

    We are a growing pediatric orthodontic practice seeking a Full-Time Sales and Treatment Coordinator. Key responsibilities include sales goals, patient financing, and excellent customer service skills. Must be a team player, punctual, and dependable. A background check is required.Job Details:Monday to Friday and some SaturdaysBase pay +...


  • Garden Grove, California, United States United Dental Corporation Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly skilled and organized Patient Care Coordinator to join our team at United Dental Corporation. As a key member of our front office team, you will be responsible for ensuring a seamless patient experience from arrival to departure.Key Responsibilities:Welcome patients and ensure a positive first...


  • Garden Grove, California, United States Garden Grove Hospital Full time

    About the Role:The House Supervisor RN is a key member of our nursing team, responsible for overseeing the management of all department service functions on their shift. This role requires a high level of organization, communication, and leadership skills to ensure efficient operations and patient flow throughout the hospital.Key Responsibilities:Makes...


  • Garden Grove, California, United States Maxim Healthcare Service Full time

    Job Summary:We are seeking a skilled Licensed Vocational Nurse (LVN) to join our team at Maxim Healthcare Services. As a Home Health LVN, you will be responsible for providing high-quality patient care in a home setting. Your expertise will be essential in assessing, planning, and implementing individualized care plans to meet the unique needs of our...


  • Garden Grove, California, United States Tact Staff Full time

    About the JobWe are seeking a skilled Emergency Department Registered Nurse to join our team on a travel assignment in California.Job SummaryThe successful candidate will provide high-quality patient care in an emergency department setting, utilizing strong assessment, planning, and implementation skills. They will work collaboratively with physicians and...

  • Benefits Coordinator

    3 weeks ago


    Garden Grove, California, United States Southland Industries Full time

    Job SummaryThe Benefits Administrator will provide administrative support to the Finance Department, focusing on benefits administration. This role requires excellent customer service skills to ensure the needs of employees, new hires, vendors, and third-party administrators are met.Key ResponsibilitiesProvide customer service support to internal and...


  • Garden Grove, California, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a key member of our store team, you will be responsible for delivering exceptional customer experiences. This includes:* Modeling established customer experience practices with internal and external customers* Supporting and embodying a positive store culture through honesty, integrity, and respect* Accurately...


  • Garden Grove, California, United States Great Wolf Lodge Full time

    Job Title: Guest Services SupervisorAt Great Wolf Lodge, we're seeking a Guest Services Supervisor to join our team. As a key member of our front desk and lodge operations, you'll play a critical role in delivering exceptional guest experiences and driving business results.Key Responsibilities:Supervise daily front office operations to ensure seamless...


  • Garden Grove, California, United States INTEGRIS Health Full time

    Job SummaryINTEGRIS Health is seeking a skilled Paramedic to join our Ambulance team in Grove, OK. As a Paramedic, you will provide exceptional care to patients in need, working closely with our team to ensure the highest level of service.ResponsibilitiesManage patient assessment, treatment, and transport in the ambulance, triage area, and/or Emergency...


  • Garden Grove, California, United States El Super Full time

    El Super, a leading Hispanic grocery store chain, is seeking a highly skilled Senior Store Associate to join our team in Garden Grove, CA. As a Senior Store Associate, you will be responsible for providing exceptional customer service, processing sales quickly and accurately, and maintaining a clean and organized store environment.**Job Summary:**This is a...

  • Logistics Coordinator

    4 weeks ago


    Garden Grove, California, United States Domino's Pizza LLC Full time

    Domino's Chapman Ave [Flex Driver] Job OpportunityWe are seeking a reliable and detail-oriented Delivery Driver to join our team at Domino's Pizza LLC.Key Responsibilities:Collect cash and credit card payments for delivered itemsVerify product accuracy against quality standards for deliveryEnsure vehicle used for delivery passes inspection, both mechanically...