Retail Sales Team Member

2 days ago


Alabaster, Alabama, United States Dick's Sporting Goods Full time
Job Summary

We are seeking a Retail Sales Team Member - Team Sports Specialist to join our team at DICK'S Sporting Goods. As a key member of our sales team, you will be responsible for creating a hassle-free shopping experience for our customers by providing exceptional customer service, maintaining a high level of product knowledge, and upholding company standards.

About the Role

This is an excellent opportunity for someone who is passionate about sports and wants to work in a fast-paced retail environment. You will be working closely with colleagues to ensure that customers receive a personalized and enjoyable shopping experience. Your goal will be to increase sales, improve customer satisfaction, and maintain a clean and organized store environment.

Key Responsibilities:
  • Customer Service: Greet every customer and proactively approach them to understand their needs and provide support throughout their shopping experience.
  • Maintain Company Standards: Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards.
  • Promote Company Programs: Promote company programs such as customer loyalty program participation, warranty sales, and private label credit card enrollment.
  • Adhere to Safety Policies: Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
Requirements:
  • Accountability: Ensure accountability for your actions and results, taking ownership of your mistakes and learning from them.
  • Customer Focus: Demonstrate a strong customer focus, ensuring that every interaction is positive and memorable.
  • Collaboration: Work collaboratively with colleagues to achieve team goals and objectives.
  • Trust Building: Build trust with customers and colleagues through open communication and transparent decision-making.
  • Decision Quality: Make informed decisions quickly, using sound judgment and good decision-making skills.
  • Action-Oriented: Take action promptly to address customer concerns and resolve issues efficiently.
Qualifications:
  • Prior Experience: Prior retail sales, cashier, or customer-focused experience is preferred but not required.
Salary Range:

$40,000 - $60,000 per year, depending on experience and performance.



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