Case Manager, Immigration Specialist

3 weeks ago


King of Prussia, Pennsylvania, United States The GEO Group, Inc. Full time
Job Summary

We are seeking a highly skilled Case Manager to join our team at The GEO Group, Inc. This is a challenging and rewarding role that requires strong communication and organizational skills, as well as the ability to work with diverse populations.

Key Responsibilities
  • Develop and implement individualized case management plans for ISAP participants, ensuring compliance with contractual obligations and program requirements.
  • Conduct regular face-to-face meetings with participants, providing guidance and support to help them achieve their goals.
  • Install and monitor electronic monitoring equipment, ensuring accurate and timely data collection.
  • Assist participants with acquiring travel documents, maintaining a log of travel document information.
  • Evaluate English proficiency and coordinate translation services as needed.
  • Connect participants with community resources, including transportation, medical, and social services.
  • Supervise participants in Company offices, establishing schedules for counseling sessions and immigration court appearances.
  • Review individual service plans, conduct risk/needs assessments, and write progress reports in compliance with contractual obligations.
  • Report program violations in a timely manner, using established reporting parameters.
Requirements
  • Bachelor's degree in a related field, such as sociology, psychology, or social work.
  • At least two years of customer service or case management experience, preferably in a field related to law, social work, or detention.
  • Bilingual English/Spanish required, with the ability to pass a federal background check and obtain a suitability determination.
  • Valid driver's license and ability to safely operate a motor vehicle for home visits.
What We Offer
  • Competitive hourly rate of $20.75.
  • Opportunities for professional growth and development within a stable and established organization.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement program with company match.

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