Bilingual Medical Appointment Coordinator
1 month ago
We're seeking a highly organized and detail-oriented Medical Appointment Scheduler to join our team at Scan. As a key member of our operations team, you will play a crucial role in ensuring seamless patient experiences and efficient scheduling processes.
Key Responsibilities:
- Schedule patients for diagnostic imaging services using our scheduling software and tools
- Respond to emails and other administrative tasks in a timely and professional manner
- Communicate effectively with patients, clinicians, and other stakeholders to resolve scheduling issues
- Collaborate with our customer operations team to ensure excellent patient satisfaction
- Adhere to HIPAA regulations and maintain patient confidentiality
What We're Looking For:
- Fluent English and Spanish language skills to communicate effectively with patients
- Relevant experience in a high-volume scheduling or customer service role, preferably in healthcare
- Strong communication and interpersonal skills to collaborate with clinicians and team members
- Attention to detail and excellent problem-solving skills to identify and address scheduling issues
- Comfortable using scheduling software and other relevant tools, with a commitment to ongoing learning and professional development
Benefits:
- Competitive salary range of $42,000 - $45,000
- 401k and comprehensive benefits package
- Flexible working arrangements, including remote and hybrid options
- Personal development budgets and opportunities for growth and advancement
- 18 days PTO plus public holidays and 10 paid sick days
About Scan:
Scan is a digital health scale-up revolutionizing the diagnostic imaging industry. We're committed to simplifying and accelerating access to diagnostic imaging for patients and clinicians. Our team is passionate about delivering exceptional patient experiences and driving business growth through innovative solutions.
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