Restaurant Operations Manager

1 week ago


Kennewick, Washington, United States Gecko Hospitality Full time

Job Title: Restaurant Operations Manager

Job Type: Full-Time

Job Summary:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Gecko Hospitality. As an Assistant General Manager, you will be responsible for managing daily restaurant operations, ensuring excellent guest experiences, and overseeing the scheduling, training, and development of staff.

Responsibilities:

  • Manage Daily Operations: Oversee the daily operations of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
  • Guest Experience: Ensure that all guests have an exceptional dining experience, from the moment they walk in the door to the moment they leave.
  • Scheduling and Training: Oversee the scheduling and training of staff, ensuring that all employees are properly trained and equipped to provide excellent service.
  • Inventory and Supplies: Manage inventory and order supplies, ensuring that the restaurant is always well-stocked and ready to serve.
  • Financial Management: Monitor and achieve financial goals, including sales, expenses, and profitability.
  • Customer Service: Handle customer complaints and resolve issues in a timely and professional manner.
  • Business Growth: Collaborate with the General Manager to create and implement plans for business growth and development.

Qualifications:

  • Experience: At least 3 years of experience as a restaurant manager, with experience in fast-casual concepts preferred.
  • Leadership and Communication: Strong leadership and communication skills, with the ability to motivate and inspire staff.
  • Financial Knowledge: Knowledge of P&L statements, budgeting, and financial analysis.
  • Scheduling and Training: Ability to work a flexible schedule, including weekends and holidays, and to train and develop staff.
  • Guest Service: Passion for delivering exceptional guest experiences and a commitment to providing outstanding service.
  • Technology: Experience with restaurant technologies, including POS systems and scheduling software.

Perks:

  • Benefits: Excellent benefits package, including healthcare, dental, and vision coverage.
  • Growth Opportunities: Opportunities for growth and career development within our expanding restaurant group.
  • Supportive Environment: A supportive and collaborative work environment that values employee well-being.
  • Teamwork: The chance to be part of an exceptional team dedicated to delivering outstanding dining experiences.


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