Healthcare Registration Specialist

7 days ago


Kannapolis, North Carolina, United States Atrium Health Full time

Overview

Atrium Health is seeking a highly skilled Healthcare Registration Specialist to join our Patient Access Union team. This role plays a vital part in providing exceptional patient care by ensuring accurate and timely registration processes.

Job Summary

In this role, you will be responsible for greeting and assisting patients, significant others, and healthcare team members with courtesy and professionalism. You will verify all patients have orders with diagnosis and referring physician information, including a legible physician signature.

Key Responsibilities

  • Greet and assist customers, patients, and visitors, acting with a sense of urgency when dealing with patients and workflow.
  • Verify all patients have orders with diagnosis and referring physician information, including a legible physician signature.
  • Perform point-of-service collections in a professional manner.
  • Communicate effectively and professionally with patients, staff, and other stakeholders.
  • Maintain a clean and orderly waiting area, assuming responsibility for its upkeep.
  • Identify patients using two forms of identification, explain the process to all patients, and assist patients with undressing needs if required.
  • Respond to emergencies in the department following established processes.
  • Collaborate with the team to meet departmental goals, point-of-service collections, and registration accuracy.

Requirements

To succeed in this role, you must have a High School Diploma or equivalent and possess excellent communication and interpersonal skills. Ability to work in a fast-paced environment and concentrate with constant interruptions is also essential. Moderate lifting of patients may be required.

Compensation

The estimated salary for this position is around $45,000 - $60,000 per annum, depending on experience and qualifications. Atrium Health offers a competitive benefits package, which includes medical, dental, and vision insurance, 401(k) matching, and paid time off.



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