Pre-Surgery Bariatrics Patient Liaison

1 week ago


Patchogue, New York, United States United Surgical Partners Full time

About the Role: We are seeking a skilled and detail-oriented Patient Liaison to join our team at United Surgical Partners. In this role, you will be responsible for assisting patients in completing their insurance requirements and clinical clearances to optimize patient satisfaction.

Key Responsibilities:

  • Enter data from Seminar Satisfaction Surveys and Patient Satisfactory Surveys into online survey system.
  • Report pipeline status to the Bariatric Coordinator, Practice Manager, and surgeons on a monthly basis.
  • Act as a contact person for all patients' questions and concerns.
  • Manage the assignment of patients without a surgeon preference.
  • Field patients' calls regarding work-up paperwork.
  • Meet with each patient at the end of initial consultation to explain insurance requirements and pre-op work up.
  • Track patients' appointments, labs, diagnostic tests, consults, and insurance requirements in computer system.
  • Proactively call patients in the pipeline every two weeks.

Requirements:

  • A High School or GED is required.
  • 1-2 years of related experience is preferred.
  • Excellent communication skills (both oral & written), interpersonal, and organization skills are necessary.
  • Proficiency with computers is essential.

About the Salary: The estimated salary for this role is $50,000 - $60,000 per year, depending on experience. NYU Langone Hospital-Long Island offers competitive benefits and opportunities for professional growth.



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