Enrollment Services Specialist

4 weeks ago


Harrisonburg, Virginia, United States Commonwealth of Virginia Full time
About the Role

We are seeking a highly motivated and organized Enrollment Services Specialist to join our team at the School of Professional and Continuing Education. This is an exciting opportunity to work with a dynamic team to support the recruitment and enrollment of students in our online Adult Degree Program and online noncredit professional development programs.

Key Responsibilities
  • Develop and execute effective recruitment strategies to attract and enroll a diverse pool of prospective students.
  • Partner with Admissions and other key stakeholders to drive enrollment and recruitment strategies.
  • Utilize phone, email, SMS, Zoom, and other provided technologies to make and respond to all contacts to prospective students in assigned programs.
  • Provide and manage data on recruitment and yield activities; analyze data for effectiveness and provide recommendations for further development of recruiting strategy and data management.
  • Develop and maintain process maps for recruitment and marketing processes and communication flow.
Requirements
  • Experience with supporting online adult learners and nontraditional students.
  • Strong customer service orientation, and excellent verbal and written communication skills.
  • Strong follow-up, problem-solving, and time-management skills.
  • Familiarity with CRM and online communication tools.
  • Working knowledge of Microsoft Office Suite.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, excellent benefits, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that supports the success of all employees.



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