Benefits Consultant Associate

1 week ago


Pittsburgh, Pennsylvania, United States Alera Group, Inc. Full time

Alera Group, Inc. is seeking a dedicated and organized individual to join their Employee Benefits team as a Client Service Representative.

As a Client Service Representative, you will partner with assigned Benefits Consultants and Account Executives to deliver exceptional client experience for their assigned book of clients.

Responsibilities:
  • Diagnose and resolve client issues related to claims, billing, and eligibility.
  • Partner with Account Manager(s) to complete Alera Group's service model for clients, including requesting/renewals and saving in Brokerage Builder, coordinating marketing of benefits with medical and ancillary carriers, updating client and plan information in Brokerage Builder, and coordinating completion of compliance documents such as plan documents, Section 125 documents, etc.
  • Document all activities in Brokerage Builder.
  • Other duties as necessary.

To be successful in this role, you will need to have a strong understanding of Microsoft Office products, excellent oral and written communication skills, strong organizational skills, attention to detail, and the ability to successfully interact at all company levels while maintaining a high degree of confidentiality.

Qualifications:
  • Pennsylvania Life, Accident, and Health insurance license required (if not already licensed, employee will be required to become licensed within 90 days of employment).
  • 2-3 years of related industry experience.
  • Computer Skills: Strong understanding of Microsoft Office products; experience with Zywave a plus.
  • Excellent oral and written communication skills.
  • Strong organizational skills, attention to detail, and ability to successfully interact at all company levels while maintaining a high degree of confidentiality.
Compensation:

The estimated salary range for this position is $55,000-$65,000 per year, depending on experience and qualifications.

Benefits:

Alera Group, Inc. offers comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off, and much more.

Equal Opportunity Employment:

We are an equal opportunity employer and welcome applications from diverse candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



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