Customer Service Representative
3 weeks ago
Job Summary:
The Customer Relations Associate is a key member of our team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for all customers.
Key Responsibilities:
- Provide prompt and friendly service to customers, addressing their needs and concerns in a professional manner.
- Handle customer returns and exchanges, processing refunds and exchanges in a timely and efficient manner.
- Support a strong commitment to customer service, ensuring a pleasant and productive shopping experience for all customers.
- Remain knowledgeable about products and services, making recommendations to customers as needed.
- Assist with sales and promotions, ensuring that customers are aware of current offers and discounts.
- Maintain a clean and organized work area, ensuring that all necessary supplies and equipment are available.
- Follow all company policies and procedures, ensuring compliance with regulatory requirements.
Requirements:
- High school diploma or equivalent experience.
- Ability to communicate effectively with customers and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and responsibilities.
- Ability to lift up to 20 pounds, occasionally lifting heavier objects with assistance.
Benefits:
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Discounts on retail merchandise and services.
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
Equal Opportunity Employer:
Cabela's is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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