Customer Experience Team Lead

5 days ago


Columbus, Nebraska, United States Five Below, Inc. Full time
Key Responsibilities
  • Ensure customer satisfaction by delivering exceptional customer service.
  • Lead front-end operations, including cash management and store cleanliness.
  • Train associates on customer service standards and ensure a smooth checkout process.

The Customer Experience Team Lead is responsible for driving sales and controlling expenses while maintaining a positive work environment. This includes managing cash handling procedures, adhering to standard operating procedures, and ensuring compliance with human resources policies.


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