Park Operations Associate
1 week ago
At SP+, we prioritize every moment for our clients. As a Park Operations Associate, you will play a crucial role in ensuring seamless parking experiences.
Salary and BenefitsWe offer a competitive salary of $17.00 per hour, along with various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
Job ResponsibilitiesYour key responsibilities will include:
- Providing assistance to customers when needed, ensuring their experience is exceptional.
- DIRECTING incoming customers to available parking spaces for a hassle-free experience.
- Counting vehicles on location as required.
- Issuing violation warnings to tenants and visitors who violate garage policies.
- Patrolling transient and reserved parking levels as needed.
- Assisting customers who have forgotten where they parked their vehicle.
- Being punctual and responsible for your scheduled shifts, maintaining a professional uniform.
- Controlling traffic at entrances and exits as necessary.
- Maintaining and repairing parking equipment, assisting with general maintenance tasks under the supervision of the Facility Manager.
- Reporting any accidents, suspected policy violations, safety hazards, or unusual occurrences to the Facility Manager.
- Notifying the garage office of debris, water, oil spills, and similar incidents.
- Substituting for Valets when necessary, if authorized.
- Developing an in-depth knowledge of the garage, its surroundings, major streets, landmarks, and freeways to provide excellent customer service.
- Supporting the Facility Manager with other duties as needed.
To excel in this role, you should possess:
- A valid state driver's license and a satisfactory driving record.
- The ability to safely operate a vehicle with a manual transmission (stick shift) is advantageous.
- Availability to work special shifts, including nights, weekends, and holidays.
- Proof of eligibility to work legally in the U.S., with documentation provided upon hiring.
- Excellent communication skills to engage effectively with customers and colleagues.
- The ability to read, write, count US currency accurately, and comprehend instructions, emails, and memos.
- Calm adaptability to changes, delays, and unexpected events while working.
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