Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a safe and secure store environment.
About the RoleThis is an exciting opportunity for a motivated individual who is passionate about providing outstanding customer service and working in a fast-paced retail environment. You will be working closely with our management team to achieve sales targets, drive customer satisfaction, and maintain high standards of store presentation.
Key Responsibilities- Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets, promote products, and drive customer engagement.
- Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Stock shelves, face merchandise, and maintain visual displays to create an attractive and engaging store environment.
- Participate in training programs to develop skills and knowledge, staying up-to-date with company procedures and policies.
- High school diploma or equivalent required; post-secondary education an asset.
- Previous customer service experience preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical ability to lift up to 25 pounds, stand for long periods, and move quickly around the store.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
We offer a competitive hourly rate of $16-$18 per hour, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as access to employee discounts and training opportunities.
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