Business Operations Specialist

1 month ago


Monrovia, California, United States TechnoGen Full time
Business Analyst Role

At TechnoGen, we are seeking a skilled Business Analyst to join our team. The ideal candidate will have a strong analytical mindset and excellent communication skills.

Key Responsibilities:
  • Gather and document business requirements from key stakeholders.
  • Analyze current workflows and identify areas for improvement or automation.
  • Develop and propose solutions that align with business objectives and strategies.
  • Facilitate communication between technical teams and business units to ensure clarity and alignment of project goals.
  • Translate business requirements into functional specifications for developers.
  • Conduct gap analysis between current processes and desired future state.
  • Assist in the design and implementation of new systems or processes, ensuring minimal disruption to operations.
  • Test and validate system changes to ensure they meet business needs.
  • Provide training and support to end-users on new systems or processes.
  • Monitor and report on project progress, risks, and issues to stakeholders.

Deliverables:
  • Detailed Business Requirements Document (BRD).
  • Process flow diagrams and use cases.
  • Functional Specifications Document (FSD).
  • Test plans and scripts for system validation.
  • Training materials for end-users.
  • Post-implementation support and feedback.

Requirements:
  • Requirements gathering and process modelling.
  • Strong analytical and problem-solving skills.
  • Proficient in MS Visio, JIRA, Confluence, and Excel.
  • Experience with system integration projects and change management.

Timeline:
6 months (project duration).

KPIs:
Improved efficiency, user satisfaction, and successful system implementation.

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