Business Operations Specialist
1 month ago
At TechnoGen, we are seeking a skilled Business Analyst to join our team. The ideal candidate will have a strong analytical mindset and excellent communication skills.
Key Responsibilities:
- Gather and document business requirements from key stakeholders.
- Analyze current workflows and identify areas for improvement or automation.
- Develop and propose solutions that align with business objectives and strategies.
- Facilitate communication between technical teams and business units to ensure clarity and alignment of project goals.
- Translate business requirements into functional specifications for developers.
- Conduct gap analysis between current processes and desired future state.
- Assist in the design and implementation of new systems or processes, ensuring minimal disruption to operations.
- Test and validate system changes to ensure they meet business needs.
- Provide training and support to end-users on new systems or processes.
- Monitor and report on project progress, risks, and issues to stakeholders.
Deliverables:
- Detailed Business Requirements Document (BRD).
- Process flow diagrams and use cases.
- Functional Specifications Document (FSD).
- Test plans and scripts for system validation.
- Training materials for end-users.
- Post-implementation support and feedback.
Requirements:
- Requirements gathering and process modelling.
- Strong analytical and problem-solving skills.
- Proficient in MS Visio, JIRA, Confluence, and Excel.
- Experience with system integration projects and change management.
Timeline:
6 months (project duration).
KPIs:
Improved efficiency, user satisfaction, and successful system implementation.
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