Day Scheduling Coordinator

1 week ago


Pittsfield, Massachusetts, United States Berkshire Health Systems Full time
Job Summary

We are seeking a highly skilled Day Scheduling Specialist to join our team at Berkshire Health Systems. As a key member of our Central Wide Scheduling department, you will play a critical role in ensuring the smooth operation of our scheduling processes.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to patients, providers, and internal stakeholders, ensuring accurate and timely scheduling of appointments and exams.
  • Scheduling Coordination: Coordinate scheduling activities for multiple clinical services, including diagnostic X-ray, ultrasound, CT, MRI, and other specialized exams.
  • Order Management: Review and verify patient orders, ensuring accuracy and compliance with medical necessity standards.
  • Communication: Communicate effectively with patients, providers, and internal stakeholders, ensuring clear and concise information exchange.
  • Problem-Solving: Troubleshoot scheduling issues and resolve problems in a timely and professional manner.
Requirements
  • Education: High school graduate or equivalent required; two years of college or equivalent work experience preferred.
  • Experience: Previous experience in hospital environment, medical scheduling, and admitting functions preferred.
  • Skills: Strong communication and customer service skills, basic computer skills, and proven typing ability required.
  • Language: Ability to fluently understand and speak Spanish desired.
What We Offer

Berkshire Health Systems offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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