Energy Operations Specialist

4 weeks ago


Edison, New Jersey, United States Eos Energy Enterprises Full time
Job Description

Eos Energy Enterprises is seeking a highly skilled Energy Operations Specialist to join our team. As a key member of our Monitoring Center, you will play a vital role in ensuring the operability of our customers' sites.

Key Responsibilities:
  • Monitor and respond to incoming alarms, warnings, and other indications of active energy projects.
  • Document events and information as necessary for dispatch and records.
  • Provide world-class customer service and support to our customers.
  • Dispatch services as needed and notify account contacts of necessary events and escalations.
  • Perform ad hoc analysis and diagnosis to identify site degradation and abnormal performance.
  • Develop and maintain accurate records of battery project operations on a per-site basis.
Requirements:
  • High school diploma or equivalent required; associate degree or 4-year degree preferred.
  • Strong interpersonal skills and ability to work with different groups of engineers, technicians, and customers.
  • One year technical customer service experience required; experience in a monitoring center a plus.
  • Strong organizational skills and ability to track issues from start to end.
  • Knowledge of and familiarity with computers, Microsoft Office applications, and networks.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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