Customer Service Representative with Excellent Communication Skills

1 week ago


Iselin, New Jersey, United States FedEx Full time

About the Role: As a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued customers. The successful candidate will have excellent communication skills and be able to work effectively in a team environment.

About You: We are looking for a motivated and enthusiastic individual who is passionate about delivering outstanding customer service. You will be working closely with our retail team members to ensure that our customers receive the best possible experience. To achieve this, you will need to demonstrate consultative behaviors in a retail environment, understanding each customer's individualized needs.

The Ideal Candidate: If you have a strong commitment to customer satisfaction and enjoy working in a fast-paced environment, we would like to hear from you. In this role, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also be involved in training new team members to ensure they have the skills and knowledge required to provide excellent customer service.

Key Responsibilities:

  • Provide exceptional customer service to our valued customers
  • Work effectively in a team environment to achieve sales and customer service targets
  • Assist in the training of new team members
  • Follow instructions from supervisors and assist other team members as needed

About the Benefits: As a Customer Service Representative at FedEx, you will have access to a range of benefits including a competitive salary of $$15 per hour (estimated), opportunities for career development and progression, and a positive work-life balance. Our retail teams work together to achieve their goals and strive to provide an outstanding experience for our customers.

About FedEx: At FedEx, we believe that our people are our greatest asset. We are committed to providing our employees with the skills, knowledge, and resources they need to succeed in their roles. With over 20 years of experience in the logistics industry, we understand the importance of providing excellent customer service and have built our business around this principle.



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