Food Service Team Lead

7 days ago

Bellevue, Washington, United States Whole Foods Market Full time
Job Summary

We are seeking a motivated and experienced Food Service Team Lead to join our Prepared Foods team at Whole Foods Market. As a key member of our team, you will be responsible for overseeing the daily operations of our prepared foods department, ensuring exceptional customer service, and driving sales growth.

About Us

Whole Foods Market is a leader in the natural and organic food industry, committed to providing high-quality products and services to our customers. We prioritize creating a positive and inclusive work environment that fosters teamwork, learning, and growth.

Responsibilities
  • Supervise and delegate tasks to Prepared Foods team members to ensure efficient department operations.
  • Collaborate with the Prepared Foods Trainer to develop and implement effective training programs that promote a high-performance team culture.
  • Assist in the onboarding process of new team members, utilizing learning checklists and training materials to ensure seamless integration.
  • Maintain a clean, well-stocked, and organized workspace, adhering to store standards and policies.
  • Ensure all necessary breaks are provided for team members, promoting a healthy and productive work environment.
  • Communicate team concerns and feedback to the Team Leader and Associate Team Leader, fostering open dialogue and continuous improvement.
  • Set and achieve exceptional retail execution standards, driving sales growth and customer satisfaction.
  • Foster a positive team culture by promoting outstanding teamwork, mutual respect, and exceptional morale.
  • Monitor customer flows and needs, directing team members as needed to provide exceptional customer service and satisfaction.
Requirements
  • 12+ months of retail experience, preferably in a leadership role.
  • Strong organizational and time management skills, with the ability to prioritize and delegate tasks effectively.
  • Excellent interpersonal, motivational, and customer relationship skills, with a focus on building a high-performing team culture.
  • Ability to teach and train others in a positive and constructive manner, promoting knowledge sharing and skill development.
  • Product knowledge and understanding of regulatory and safety policies and procedures.
  • Proficiency in Microsoft Office and operations-related applications, with the ability to adapt to new technologies and systems.
Benefits

As a Whole Foods Market team member, you will enjoy a comprehensive benefits package, including:

  • A competitive hourly rate of $18.50 - $30.20, commensurate with experience.
  • Health insurance, retirement plan benefits, and access to other benefit programs through our Whole Benefits program.
  • Eligibility for a store discount, paid time off, and opportunities for professional growth and development.

We are an equal opportunity employer, committed to creating a diverse and inclusive workplace where all team members can thrive. If you are passionate about delivering exceptional customer service, leading a high-performing team, and driving sales growth, we encourage you to apply for this exciting opportunity.

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