On-Site Equipment Specialist

7 days ago


Stanford, California, United States Canon Solutions America, Inc. Full time
Job Overview

We are seeking a dedicated On-Site Equipment Specialist to join our team at Canon Solutions America, Inc. As an integral part of our facilities department, you will be responsible for providing exceptional customer service and ensuring the smooth operation of reprographic equipment at client locations.

About the Role

This is a full-time, on-site position that requires minimal supervision. You will work closely with our clients to understand their needs and provide prompt delivery of various assignments. Your strong focus on customer satisfaction will ensure that we exceed our clients' expectations.

Main Responsibilities

- Provide exceptional customer service and support to clients across various locations.
- Perform routine maintenance tasks to ensure the optimal performance of reprographic equipment.
- Troubleshoot issues and notify the service department if problems cannot be resolved.
- Deliver paper and other supplies as required.
- Assist end-users in basic functionality of equipment.
- Record meter reads and maintain service activity reports.



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