Senior IT Service Management Architect

3 weeks ago


Atlanta, Georgia, United States Bose Full time

Job Summary

We are seeking a highly skilled IT Service Management (ITSM) platform lead to design and implement a scalable, secure, and efficient ITSM solution. The ideal candidate will have expertise in ITSM platform architecture, deployment, and maintenance.

Key Responsibilities

  • Design and implement a scalable and secure ITSM platform architecture.
  • Oversee the end-to-end deployment of the ITSM solution, including testing, validation, and user training.
  • Collaborate with cross-functional teams to ensure seamless integration with existing systems and tools.
  • Manage API integrations with third-party systems for automation and process optimization.
  • Ensure continuous improvement of the ITSM platform by applying patches, upgrades, and feature enhancements.
  • Provide technical leadership and mentor junior engineers in ITSM development.
  • Troubleshoot and resolve platform-related issues or incidents to minimize disruption to services.
  • Monitor system performance and optimize the platform to enhance user experience and system efficiency.
  • Maintain documentation of system design, configurations, and operational procedures.

About Bose

Bose is an equal opportunity employer committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or any other legally protected characteristics.


  • Senior Data Architect

    4 weeks ago


    Atlanta, Georgia, United States Integrated Resources Full time

    Job Title: Senior Data ArchitectIntegrated Resources is seeking a highly skilled Senior Data Architect to lead the design and implementation of our enterprise data management platform. As a key member of our team, you will be responsible for architecting and delivering end-to-end data solutions that support Business Intelligence (BI), analytical, and...


  • Atlanta, Georgia, United States VRK IT Vision Inc Full time

    Job DescriptionAt VRK IT Vision Inc, we are seeking a highly skilled Senior Microsoft Solutions Architect to lead our team in designing and implementing cutting-edge enterprise software solutions.The ideal candidate will have a strong background in Microsoft technologies, including Windows, web applications, and SQL databases. Experience with OneStream is a...


  • Atlanta, Georgia, United States Beacon Hill Full time

    Job Title: Senior Solutions ArchitectJob Summary:We are seeking a seasoned Senior Solutions Architect to join our team at Beacon Hill. As a key member of our team, you will be responsible for driving the development of solution artifacts, conducting technical reviews, and leading the development of solution artifacts.Key Responsibilities:* Conduct technical...


  • Atlanta, Georgia, United States Global Channel Management Full time

    Job DescriptionGlobal Channel Management is seeking a highly skilled Senior Technical Solutions Architect to lead our technical proposal efforts. The ideal candidate will have a strong background in leading and writing technical proposals for government contracts, with a minimum of 3-5 years of experience.Key Responsibilities:Own the technical response in...


  • Atlanta, Georgia, United States Harnham Full time

    Senior Analytics Architect $130,000 - $180,000 + BENEFITS BIOTECHNOLOGY HYBRID (3 DAYS PER WEEK ONSITE)Harnham is excited to bring you this opportunity with a leading Biotechnology firm that is looking to supercharge its analytics architecture.The business is delivering a fantastic mission to patients with over a quarter of a century of experience supporting...


  • Atlanta, Georgia, United States Next Level Business Services, Inc. Full time

    Job Title: Senior Cloud ArchitectJob Summary:Next Level Business Services, Inc. is seeking a highly skilled Senior Cloud Architect to join our team. As a Senior Cloud Architect, you will be responsible for designing, implementing, and managing cloud-based database solutions that meet the needs of our clients.Key Responsibilities:• Design and implement...

  • Senior Architect

    4 weeks ago


    Atlanta, Georgia, United States Hispanic Technology Executive Council Full time

    Job Title: Senior ArchitectAt Hispanic Technology Executive Council, we are committed to fostering a culture of innovation and excellence. As a Senior Architect, you will play a critical role in shaping the technical direction of our organization and driving business growth through strategic technology initiatives.Key Responsibilities:Develop and implement...


  • Atlanta, Georgia, United States NTT DATA Full time

    Job Title: Senior Supply Chain ArchitectWe are seeking a highly skilled Senior Supply Chain Architect to join our team at NTT DATA. As a Senior Supply Chain Architect, you will be responsible for designing and implementing supply chain solutions using Anaplan. Your expertise in demand planning, supply planning, and capacity planning will be essential in...


  • Atlanta, Georgia, United States JobRialto Full time

    Pega Senior Systems Architect Job SummaryThe Pega Senior Systems Architect is responsible for designing, developing, and implementing business applications using Pega PRPC and other Pega frameworks. This role involves guiding team members, ensuring adherence to best practices, and developing complex, multi-process applications.The Pega Senior Systems...


  • Atlanta, Georgia, United States AmazonWebServices Full time

    Job Title: Senior Cloud Solutions ArchitectAmazon Web Services (AWS) is seeking a highly skilled Senior Cloud Solutions Architect to join our team. As a Senior Cloud Solutions Architect, you will be responsible for designing and implementing cloud-based solutions for our customers. You will work closely with our sales and service engineering teams to develop...


  • Atlanta, Georgia, United States Harnham Full time

    Senior Analytics ArchitectAre you a seasoned analytics professional looking to shape the future of supply chain analytics? We're seeking a Senior Analytics Architect to join our team at Harnham, a global leader in data and analytics recruitment.The Role:As a Senior Analytics Architect, you will lead the design and implementation of advanced analytics...

  • Senior Data Architect

    4 weeks ago


    Atlanta, Georgia, United States Diverse Lynx Full time

    Job Summary:We are seeking a highly skilled Senior Data Architect to lead our data engineering team and drive the development of industry-specific solutions.Key Responsibilities:Architect and design data solutions to support core enterprise functionsManage and upgrade existing applicationsDevelop Java Spring boot microservices based on business...

  • Senior .NET Architect

    4 weeks ago


    Atlanta, Georgia, United States Resource Informatics Group Full time

    Senior .NET ArchitectAt Resource Informatics Group, we are seeking a highly skilled Senior .NET Architect to lead the development of our microservices platform. As a key member of our team, you will be responsible for designing and developing high-performing microservices that scale to millions of requests. Your expertise in .NET 6 and above will ensure the...


  • Atlanta, Georgia, United States Harnham Full time

    Senior Analytics Architect OpportunityHarnham is excited to present a unique opportunity for a Senior Analytics Architect to join a leading Biotechnology firm in Atlanta. This role will involve leading the design and implementation of advanced analytics and data product solutions, aligning with the company's mission to deliver exceptional patient care.The...

  • Senior Data Architect

    3 weeks ago


    Atlanta, Georgia, United States Syntricate Technologies Full time

    Job Description:As a Senior Data Architect at Syntricate Technologies, you will be responsible for strategically architecting, designing, and developing industry-specific solutions in support of core enterprise functions based on client requirements. You will manage and upgrade existing applications, articulate, design, and develop Java Springboot...


  • Atlanta, Georgia, United States CodeForce Full time

    Job Summary:The Senior Cloud Architect is responsible for collaborating with CodeForce to design, develop, and implement IT architecture that meets application migration and AWS cloud implementation requirements across state agencies.This position is available for extensions.Key Responsibilities:Design and develop cloud architecture to support application...


  • Atlanta, Georgia, United States EXP Full time

    About the RoleWe are seeking a highly skilled Senior Project Architect to join our Aviation, Transit and Commercial Buildings team in Atlanta, Georgia. As a key member of our team, you will be responsible for leading and coordinating the technical development of projects from conceptual design through construction documents and construction phase.The ideal...

  • ServiceNow Architect

    4 weeks ago


    Atlanta, Georgia, United States American IT Staff Full time

    Job SummaryThe ServiceNow Architect will play a critical role in designing, implementing, and optimizing ServiceNow solutions for American IT Staff. This position requires a deep understanding of the ServiceNow platform, IT service management processes, and business requirements to architect solutions that drive efficiency, automation, and innovation.Key...


  • Atlanta, Georgia, United States Insight Global Full time

    Job Summary:As a Senior Software Architect at Insight Global, you will design and architect large-scale software systems, ensuring scalability, reliability, and maintainability. You will work closely with principal engineers to review code, mentor junior engineers, and set coding standards, helping to maintain high-quality codebases.Key...


  • Atlanta, Georgia, United States APSI Construction Management Full time

    Job SummaryAPSIS Construction Management is seeking a highly skilled Sr. Architect/Engineer to join our team. As a key member of our Construction Management team, you will be responsible for providing professional services in support of the Projects Section's mission of planning, scheduling, design, value management, and construction of projects to maintain...