Information Technology Specialist
4 weeks ago
We are seeking a highly skilled Information Technology Specialist to join our team at the City of Prineville, OR. The successful candidate will provide technical support and guidance to end-users, review and evaluate new technology, and protect city data through appropriate backup and virus protection strategies.
Key Responsibilities- Provide technical guidance and support to end-users
- Review and evaluate new technology to determine its usefulness to the City
- Protect city data through appropriate backup and virus protection strategies
- Under direction of IT Manager and/or IT Operations Lead, purchase, setup, maintain, upgrade, diagnose, repair, and replace PC and LAN hardware
- Under direction of IT Manager and/or IT Operations Lead design, develop, debug, document, and maintain software
- Backup IT Manager and/or IT Operations Lead regarding maintenance of inventory of all computer hardware and of all software licenses
- Assist with development and implementation of policies and procedures, as necessary, to improve the effectiveness and efficiency of the department
- Perform other duties as needed and/or assigned
- High school graduate or GED recipient
- Two years college degree or coursework in Information Technology, or related field
- Minimum of two years' experience working with the Microsoft Windows Active Directory, Microsoft Exchange Server and other electronic systems
- Ability to diagnose, maintain, and troubleshoot PC hardware
- Ability to maintain effective working relationships with fellow employees
- Proven ability in working effectively in a team-oriented environment
- Strong written communication, verbal communication, interpersonal, and customer service skills
- Strong problem-solving skills, including field troubleshooting of various electronic systems
- Efficiently prioritize assignments and allocation time; ability to work and thrive under limited supervision
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