Bell Attendant Coordinator

7 days ago

Washington, United States Beacon Hotel and Corporate Quarters Full time
Job Summary

We are seeking a skilled Bell Attendant Coordinator to join our team at the Beacon Hotel and Corporate Quarters. As a key member of our front-of-house staff, you will provide exceptional service to our guests, ensuring a positive experience from arrival to departure.

About the Role

This role involves serving as the first point of contact for guests, handling luggage, providing information about hotel facilities, and assisting with their needs during their stay. You will also be responsible for maintaining the lobby area, including the bell stand and baggage room, and ensuring that all areas are clean and tidy.

You will work closely with other departments to ensure seamless service, communicate effectively with guests and colleagues, and be adaptable to changing situations. Your ability to multitask, handle pressure, and maintain a professional demeanor is essential in this role.

Key Responsibilities
  • Serve guests by greeting them warmly, handling luggage, and providing information about hotel facilities and services.
  • Maintain the lobby area, including the bell stand and baggage room, to ensure it remains clean and tidy.
  • Assist with guest needs, such as delivering messages, valet parking, and retrieving vehicles.
  • Work collaboratively with other departments to ensure seamless service and resolve any issues that may arise.
  • Communicate effectively with guests, colleagues, and management to ensure that all needs are met.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent required.
  • Hotel experience preferred, but not necessary.
  • The ability to work overnight/grave shift hours, including weekends and holidays.
  • Excellent communication skills, both verbal and written.
  • The ability to adapt to changing situations and prioritize tasks efficiently.
Compensation and Benefits

As a valued member of our team, you can expect a competitive salary range of $35,000 - $45,000 per year, depending on your experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

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